Business OS · CRM

CRM — Customers, not just contacts

Every customer carries a running credit ledger, a credit limit and a history. Capture leads and inquiries, run WhatsApp, SMS and email campaigns, book appointments, and let automatic reminders chase overdue payments for you.

What you get

  • Parties with credit limits
  • Leads
  • Inquiries
  • Campaigns (WhatsApp / SMS / Email)
  • Appointments & notes
  • Support tickets
  • Business website & catalogue
Deep dive into CRM

Reports included

  • Leads Report
  • Inquiry Report
  • Campaign History
  • Converted Leads
  • Party-Wise Sales & Purchase Summary

All reports export as PDF or CSV.

CRM features by plan

CRM, Appointments and Productivity

12 features
FeatureStarterGrowthScale
Inquiries
Leads
Lead assignment to team members
Follow-up tracking
Credit limit warning per party
Credit days — due dates fill themselves
Appointment calendar & history
Appointment reminders for you and your staff
WhatsApp appointment reminder to your customer
Party-linked notes
Campaign management
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Frequently Asked Questions

Can Easy Khata chase payments for me?

Yes. Automatic reminders for overdue invoices go out over WhatsApp, SMS or email once you configure the provider credentials.

Can customers pay from a link?

You can share a business-level UPI QR code. Per-invoice payment links with the amount embedded are not available.

Last reviewed