A counter phone, an office laptop, the owner’s handset. How many can stay signed in at once is a plan question and a security one.
It is easy to confuse two limits. Users are people with their own logins; devices are the screens a single account is signed in on. A shop can hit the device limit with one user and three machines, or have several users each on one device.
Knowing the number matters when a phone is replaced or a session is left open on a machine that is no longer yours — which is why the device list, where you can end a session, sits beside it.
| Limit | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Devices you can stay logged in on | 1 sessions | 3 sessions | 10 sessions | 10 sessions |
Counter, office, home.
The table shows what each plan allows.
Which devices are currently signed in.
When a device is replaced or unrecognised.
Who can open the books, on which device, and what they are allowed to do once inside. Staff get accounts of their own rather than a shared password, and what each of them can reach is set screen by screen.
Most of it is set up once, early, and then only noticed when something changes — a new device signs in, a bill is cancelled, a role needs tightening.
per year
From Growth
The list that manages sessions and the users behind them.
No. Users are people with logins; this is how many devices can stay signed in at once.
It varies by plan — the table above shows the figure for each.
Sign that session out from the device list on any other device.
A session left open on a device you no longer have is the one worth ending.
