Financial Management

Automatic payment reminders to customers

The awkward part of being owed money is asking for it. Reminders go out on the dates the bills set, so the asking happens without you starting it.

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Why collection slips

Nobody forgets a big overdue amount. What slips is the middle — a dozen bills a few weeks late, each too small to chase today and large enough together to be the reason cash is tight.

When a bill carries a due date, the reminder can be sent without a decision being made each time. The customer gets the message, the ledger it refers to is the same one you are looking at, and the collection that was going to happen next week happens on time instead.

Getting paid without asking twice

  1. 1Set credit days

    Once, on the party — their due dates then fill themselves.

  2. 2Raise bills as usual

    Each one carries the date it should be settled by.

  3. 3Let reminders go

    The customer is reminded without the call being made.

  4. 4Watch the ledger

    Payments post against the bill and the balance moves.

Inside Financial Management

The money side of the business: what has been billed, what has been collected, what is still owed, and what the tax on all of it comes to. Party ledgers sit at the centre — every bill and every payment lands on somebody’s khata, and the balance there is the number you act on.

Most of this area runs on its own once bills are being raised: ledgers update as you bill, reminders go out on their due dates, and the GST reports are built from what is already recorded.

What it works with

What sets the dates, and what tells you when they pass.

Reports it feeds

Receivable ageing · Party-wise outstanding · Parties statements

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Questions people ask

How does it know a bill is overdue?

From the due date on the bill, which is filled from the credit days set on the party when it is raised.

Does the customer get the message, or do I?

Both sides are covered: the customer is reminded about the bill, and a daily alert tells you what has gone past its date.

Do reminders use up my message allowance?

Messages sent over WhatsApp draw on the monthly allowance your plan carries — the plan table shows how many that is.

Let the bills do the chasing

The middle-sized overdue amounts are the ones that decide whether cash is tight.