The messages a business means to send and does not: the bill, the receipt, the reminder. Sent on the event rather than on remembering.
Every business intends to send the bill immediately, confirm the payment and remind before the due date. In practice the counter is busy, and messages go out in batches days later, if at all.
Tying the message to the event closes the gap: raising the bill sends it, recording the payment confirms it, the due date triggers the reminder. Customers get a business that communicates promptly, without anybody finding the time to be prompt.
So bills carry due dates.
The message goes with it.
The receipt follows.
On the dates the bills set.
The money side of the business: what has been billed, what has been collected, what is still owed, and what the tax on all of it comes to. Party ledgers sit at the centre — every bill and every payment lands on somebody’s khata, and the balance there is the number you act on.
Most of this area runs on its own once bills are being raised: ledgers update as you bill, reminders go out on their due dates, and the GST reports are built from what is already recorded.
per pack
All plans
The dates behind them and the number they are sent from.
The event: a bill raised, a payment recorded, a due date reached.
WhatsApp messages draw on the monthly allowance the plan carries.
Where own-number sending is set up, yes.
Promptness is easier to automate than to remember.
